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<h3>Job Description</h3>
Job Description
LIVunLtd is looking for a Front Desk Concierge to join our growing team in the Florida market! The Front Desk Concierge is a front-facing position that requires polish, poise and a passion for delivering amazing customer service. The Concierge will engage with residents, instill a positive and enthusiastic culture within the building and provide the highest level of customer service. This person must possess an in-depth knowledge of local businesses, entertainment venues and travel options. LIVunLtds standards for our Concierge are that this individual understands the value of excellence in customer service and can provide 5 star-level services to all residents at all times. There are both full-time and part time positions available, with evenings and weekends required. 
BENEFITSESSENTIAL RESPONSIBILITIES 
<ul>
<li>Represent LIVunLtd's and the property's style and embrace the culture of service of the brand.</li>
<li>Greet all residents in a warm and professional manner, make them feel welcome, anticipate their needs.</li>
<li>Arrange premium tickets to in-demand shows, sporting events and concerts.</li>
<li>Act as the point of reference for residents who need assistance or information and attend to their wishes and requirements, including but not limited to; events, excursions, transportation, dining etc.</li>
<li>Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations.</li>
<li>Answer phone calls, make reservations, take and distribute messages or mail and redirect calls.</li>
<li>Respond to complaints and strategize to find an adequate solution.</li>
<li>Maintain quality service by enforcing customer service standards; analyzing and resolving customer service problems.</li>
<li>Be conducive in maintaining an orderly and clean workspace at all times.</li>
<li>Adhere to all LIVunLtd policies and procedures, and productivity standards.</li>
<li>Perform other additional duties and responsibilities specific to the location and upon the request of your manager.</li>
</ul>

SKILLS AND QUALIFICATIONS. 
<ul>
<li>Qualified candidates must have 1-3 years of high end customer service experience (preferred).</li>
<li>In-depth knowledge of local businesses, entertainment venues and travel options.</li>
<li>Great instincts and excellent communications skills.</li>
<li>Genuine desire to provide amazing customer service.</li>
</ul>

BENEFITS
As a Member of the LIVunLtd Team you can expect:
<ul>
<li>Growth opportunities</li>
<li>A fun, friendly, professional working environment</li>
<li>Competitive compensation within industry standards</li>
</ul>
COMPENSATION
The Front Desk Concierge position with LIVunLtd offers $18 per hour, dependent upon location and skills. 
LIVunLtd is committed to the safety and well-being of our employees, vendors, and clients. We are following regional and contractual guidelines that mandate COVID-19 vaccination and testing requirements.
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. LIVunLtd is an equal opportunity employer. For more information regarding our career opportunities, please visit our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

Concierge

<h3>Job Description</h3>
Job Description
Join Our Team as a Front Desk Agent! 
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. 
KEY SKILLS/RESPONSIBILITIES
<ul>
<li>Customer Service Excellence:Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction. </li>
<li>Communication:Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members. </li>
<li>Problem-Solving:Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns. </li>
<li>Multitasking Ability:Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs. </li>
<li>Financial Skills:Work with and understand financial information, performing basic arithmetic functions as needed. </li>
</ul>
EDUCATION &amp; EXPERIENCE
<ul>
<li>High school diploma or equivalent; experience in a hotel or related field preferred. </li>
<li>Familiarity with hotel management software and Microsoft Office suite. </li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: The Holiday Inn Express Hotel &amp; Suites Ft Myers East - The Forum is one of the most popular hotels in the in Fort Myers area. The hotel's location gives travelers easy access to I-75, Southwest Florida Regional Airport (RSW) and local businesses and attractions. Lodging here puts guests minutes from various attractions Manatee Park, beautiful Sanibel &amp; Captiva Islands, and Ft Myers Beach. Our hotel is located at The Forum, a shopping and entertainment destination that is near Miromar Outlet Mall and Bass Pro Outdoor World. From watching spring training for the Red Sox and Twins to touring the historic Edison and Ford Winter Estates numerous attractions await you in Fort Myers, FL. Business travelers will enjoy being near Ft Myers' business district, Lee Civic Center, Harborside Event Center, Florida Gulf Coast University, Chico's World Headquarters, Gulf Coast Medical Center, and other businesses in downtown Fort Myers.
 Application deadline for Colorado positions:

Holiday Inn Express & Suites Fort Myers East - Front Desk Agent

<h3>Job Description</h3>
Job Description
Join Our Team as a Front Desk Agent! 
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. 
KEY SKILLS/RESPONSIBILITIES
<ul>
<li>Customer Service Excellence:Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction. </li>
<li>Communication:Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members. </li>
<li>Problem-Solving:Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns. </li>
<li>Multitasking Ability:Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs. </li>
<li>Financial Skills:Work with and understand financial information, performing basic arithmetic functions as needed. </li>
</ul>
EDUCATION &amp; EXPERIENCE
<ul>
<li>High school diploma or equivalent; experience in a hotel or related field preferred. </li>
<li>Familiarity with hotel management software and Microsoft Office suite. </li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: #N/A
 Application deadline for Colorado positions:

Springhill Suites West Palm Beach - Front Desk Agent

<h3>Job Description</h3>
Job Description
LIVunLtd is looking for a Lead Concierge to join our team! The Lead Concierge is a front-facing position that requires polish, poise and a passion for delivering amazing customer service. The Lead Concierge will engage with residents, instill a positive and enthusiastic culture within the building and provide the highest level of customer service. This person must possess an in-depth knowledge of local businesses, entertainment venues and travel options. LIVunLtds standards for our Concierges are that this individual understands the value of excellence in customer service and can provide 5 star-level service to all residents at all times. 
 
 
ESSENTIAL RESPONSIBILITIES 
<ul>
<li>Represent LIVunLtd's and the property's style and embrace the culture of service of the brand.</li>
<li>Mentor and develop other members of the Concierge team.</li>
<li>Greet all residents in a warm and professional manner, make them feel welcome, anticipate their needs.</li>
<li>Promote programs, outings and events, encouraging resident participation and assisting residents and/or their guests with registration.</li>
<li>Arrange premium tickets to in demand shows, sporting events and concerts.</li>
<li>Act as the point of reference for residents who need assistance or information and attend to their wishes and requirements, including but not limited to; events, excursions, transportation, dining etc.</li>
<li>Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations.</li>
<li>Develop relationships with local business owners and VIPs. </li>
<li>Training, scheduling, and staff management</li>
<li>Answer phone calls, make reservations, take and distribute messages or mail and redirect calls.</li>
<li>Respond to complaints and strategize to find an adequate solution.</li>
<li>Maintain quality service by enforcing customer service standards; analyzing and resolving customer service problems.</li>
<li>Be conducive in maintaining an orderly and clean work space at all times.</li>
<li>Adhere to all LIVunLtd policies and procedures, and productivity standards.</li>
<li>Perform other additional duties and responsibilities specific to the location and upon the request of your manager.</li>
</ul>
SKILLS AND QUALIFICATIONS. 
<ul>
<li>Qualified candidates must have 1-3 years of concierge experience (preferred).</li>
<li>In-depth knowledge of local businesses, entertainment venues and travel options.</li>
<li>Great instincts and excellent communications skills.</li>
<li>Genuine desire to provide amazing customer service.</li>
</ul>
 
BENEFITS
As a Member of the LIVunLtd Team you can expect:
<ul>
<li>Growth opportunities</li>
<li>A fun, friendly, professional working environment</li>
<li>Competitive compensation within industry standards</li>
<li>Available to eligible team members: Health Benefits, Dental Benefits, Vision Benefits, 401K Benefits, Life Insurance</li>
</ul>
COMPENSATION
The Lead Concierge position with LIVunLtd pays $55,000 to $60,000 per annum, based upon experience and client location. 
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. LIVunLtd is an equal opportunity employer. For more information regarding our career opportunities, please visit our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

Concierge Manager

<h3>Job Description</h3>
Job Description
Overview

About Seminole Hard Rock Hotel &amp; Casino Hollywood
Seminole Hard Rock Hotel &amp; Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel &amp; Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® &amp; Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at <a href="http://www.seminolehardrockhollywood.com" target="_blank">www.seminolehardrockhollywood.com</a>, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly.
Benefits &amp; Perks:
We offer rockin' benefits that include Medical, Dental, Vision &amp; Life Insurances, 401K, Paid time off, Annual Bonus Opportunity &amp; much more! Please visit <a href="http://www.gotoworkhappy.com/benefits" target="_blank">http://www.gotoworkhappy.com/benefits</a> to see our full list of benefits! 
 
Responsibilities
Under the direction of the Front Desk Manager, plans and directs the Front Desk and Guest Service operations to ensure a positive guest experience. Duties include, but not limited to:

Essential Duties and Responsibilities:
<ul>
<li> Exhibit conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.</li>
<li>Oversees daily work assignments of Front Desk staff.</li>
<li>Performs detailed guest room inspections to identify repair/improvement needs.</li>
<li>Investigates and resolves guest situations such as reservation errors or lost personal belongings.</li>
<li>Responsible for quality, consistency, and presentation of all products delivered to guests.</li>
<li>Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.</li>
<li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.</li>
<li>Conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication</li>
<li>Demonstrate commitment to assisting in the development of Seminole Tribe members participating in the Tribal Career Development program and, when a Seminole Tribe member’s assignment falls within your direct area of responsibility, act as a personal mentor/career advisor to the Tribe Member and submit progress reports and information to the Director of Tribal Development.</li>
<li>Ensure prompt and discreet notification to appropriate management and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.</li>
<li>Promotes positive guest/employee relations.</li>
<li>Perform other duties as assigned.</li>
</ul>
 
 
Qualifications
High School Diploma or equivalent and at least three (3) years of front desk experience required, or an equivalent combination of education and experience. Bachelor’s degree in Hospitality Management is preferred. Must have proficient knowledge of MS Office software programs such as Excel, Word and Outlook.
Work Environment:
<ul>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
<li>Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.</li>
</ul>
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>Credit Check</li>
<li>Criminal Background Check</li>
<li>Drug Screen </li>
</ul>
#ProfHotJobs 
Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

FRONT DESK - ASSISTANT MANAGER

<h3>Job Description</h3>
Job Description
Join Our Team as a Front Desk Agent! 
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. 
KEY SKILLS/RESPONSIBILITIES
<ul>
<li>Customer Service Excellence:Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction. </li>
<li>Communication:Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members. </li>
<li>Problem-Solving:Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns. </li>
<li>Multitasking Ability:Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs. </li>
<li>Financial Skills:Work with and understand financial information, performing basic arithmetic functions as needed. </li>
</ul>
EDUCATION &amp; EXPERIENCE
<ul>
<li>High school diploma or equivalent; experience in a hotel or related field preferred. </li>
<li>Familiarity with hotel management software and Microsoft Office suite. </li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: Relax at theSpringHillSuitesTallahasseeCentral. Our hotel offers little extras that add up to an exceptional stay. Relax in our spacioussuiteswith free Wi-Fi, plush bedding, large workspaces, and modern amenities. Start your day with delicious selections from our free breakfast buffet, serving hot items, healthy yogurts, coffee, and more ways to add a little extra energy to your travels. Explorelocal dining inTallahasseewith options including Culver's and Miller's Ale House near our hotel. Located just off Apalachee Parkway at the entrance to Koger Center, SpringHill Suites Tallahassee Central is just two miles from Downtown Tallahassee and government agencies, and nine minutes from Florida State and Florida A&amp;M Universities.
 Application deadline for Colorado positions:

SpringHill Suites Tallahassee Central - Front Desk Agent

<h3>Job Description</h3>
Job Description
Responsible for the overall planning, organizing and coordinating of the Rooms Division consisting of Front Office, Concierge, Guest Recognition, PBX, Housekeeping, Valet laundry, Valet parking and to provide leadership and direction whilst maximizing revenue opportunities and maintaining guest satisfaction levels to the standard of the hotel and of the company at all times. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly. 
QUALIFICATIONS:
<ul>
<li>High school diploma or equivalent is required.</li>
<li>Prefer at least 5 years experience in a similar position in a luxury upscale hotel environment.</li>
<li>Position requires exemplary leadership skills and a proven ability to achieve the highest level of service and quality throughout the Rooms Division</li>
<li>Must be proficient in Windows Operating Systems, Company approved spreadsheets and word processing.</li>
<li>Must have a valid driver's license from the applicable state.</li>
<li>Demonstrates an understanding and knowledge of hospitality terms.</li>
<li>Must be able to convey information and ideas clearly.</li>
<li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li>
<li>Must work well in stressful, high pressure situations.</li>
<li>Must maintain composure and objectivity under pressure.</li>
<li>Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.</li>
<li>Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.</li>
<li>Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.</li>
<li>Must be able to work with and understand financial information and data, and basic arithmetic functions.</li>
</ul>
RESPONSIBILITIES:
<ul>
<li>Approaches all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.</li>
<li>Maintains regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.</li>
<li>Maintains high standards of personal appearance and grooming which include compliance with Aimbridge Hospitality dress code and wearing name tag when working (per brand standards)</li>
<li>Complies at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.</li>
<li>Maintains a warm and friendly demeanor at all times.</li>
<li>Responsible for the proper, efficient and profitable functioning of the Front Office</li>
<li>Maximizes room revenue and occupancy by effectively controlling rates and availability</li>
<li>Clarifies duties and responsibilities of Front Office personnel and ensure that work flows are in a logical and good order</li>
<li>Ensures proper staffing at all times</li>
<li>Ensures that Legendary Quality Standards, policies and rules are properly understood and followed through</li>
<li>Prepares annual departmental operating budgets as well as capital expenditure and manpower budgets</li>
<li>Controls and analyze departmental costs to ensure performance is within budget</li>
<li>Performs all aspects of personnel and training functions, including hiring, performance appraisals, counseling, coaching, training, disciplinary action, etc.</li>
<li>Ensures and maintain a very high standard of personal hygiene, behavior and grooming standards of staff</li>
<li>Attends daily morning briefings and any other Management meetings as scheduled</li>
<li>Analyzes rate discrepancy reports to ensure room revenue control</li>
<li>Handles all guest complaints and comments relating to the department tactfully</li>
<li>Participates in required M.O.D. program as scheduled.</li>
<li>Develops a manager as assigned by the Corporate Office, including sign-off on all competencies and assist in his/her placement.</li>
<li>Ensures all end of the month report dates are met, i.e., Central Reservations, Market Segment, AAdvantage, Travel Agent check registers, etc.</li>
<li>Maintains a professional working relationship and promote open lines of communication with managers, employees and other departments.</li>
<li>Works closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc.</li>
<li>Operates all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.</li>
<li>Monitors proper operation of the P.B.X. console and ensure that employees maintain Aimbridge Hospitality S.O.P.'s in its use.</li>
<li>Monitors the process of taking reservations ensuring that Aimbridge Hospitality courtesy and up selling techniques are maintained.</li>
<li>Greets and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality S.O.P.'s.</li>
<li>Ensures implementation of all Aimbridge Hospitality policies and house rules.</li>
<li>Coordinates all aspects of the ongoing implementation of the Aimbridge Hospitality philosophy of service.</li>
<li>Ensures correct and accurate cash handling at the Front Desk.</li>
<li>Attends monthly all-employee team meetings and any other functions required by management.</li>
<li>Attends weekly staff meeting and provide training on a rotational basis using steps to effective training according to Aimbridge Hospitality standards.</li>
<li>Obtains all necessary information when taking room reservations.</li>
<li>Follows and enforces all Aimbridge Hospitality hotel credit policies.</li>
<li>Ensures employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.</li>
<li>Focuses the Guest Services Department on their role in contributing to the guest service scores.</li>
<li>Monitors all V.I.P.'s, special guests and requests.</li>
<li>Maintains required pars of all front office and stationary supplies.</li>
<li>Reviews daily Front Office work and activity reports generated by Night Audit.</li>
<li>Reviews Front Office log book and Guest Request log on a daily basis.</li>
<li>Familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or V.I.P. programs, and the standards and procedures for each.</li>
<li>Conducts meetings according to Aimbridge Hospitality standards as required by management.</li>
<li>Other duties as required.</li>
</ul>
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
<ul>
<li>Now offering Daily Pay! Ask your Recruiter for more details</li>
<li>Medical, Dental, and Vision Coverage</li>
<li>Short-Term and Long-Term Disability Income</li>
<li>Term Life and AD&amp;D Insurance</li>
<li>Paid Time Off</li>
<li>Employee Assistance Program</li>
<li>401k Retirement Plan</li>
</ul>
PROPERTY INFORMATION: The Holiday Inn Express Hotel &amp; Suites Ft Myers East - The Forum is one of the most popular hotels in the in Fort Myers area. The hotel's location gives travelers easy access to I-75, Southwest Florida Regional Airport (RSW) and local businesses and attractions. Lodging here puts guests minutes from various attractions Manatee Park, beautiful Sanibel &amp; Captiva Islands, and Ft Myers Beach. Our hotel is located at The Forum, a shopping and entertainment destination that is near Miromar Outlet Mall and Bass Pro Outdoor World. From watching spring training for the Red Sox and Twins to touring the historic Edison and Ford Winter Estates numerous attractions await you in Fort Myers, FL. Business travelers will enjoy being near Ft Myers' business district, Lee Civic Center, Harborside Event Center, Florida Gulf Coast University, Chico's World Headquarters, Gulf Coast Medical Center, and other businesses in downtown Fort Myers.
 Application deadline for Colorado positions:

Holiday Inn Express & Suites Fort Myers East - Director Rooms OEM

<h3>Job Description</h3>
Job Description
Overview
Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.
HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel &amp; Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels &amp; Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit <a href="http://www.hardrock.com" target="_blank">www.hardrock.com</a> or shop.hardrock.com.
 
Responsibilities
The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).
<ul>
<li>Opening doors, where applicable </li>
<li>Welcoming and thanking guests</li>
<li>Answering questions - accurately and politely </li>
<li>Maintaining a clean and organized waiting area</li>
<li>Answering the phone</li>
<li>Directing guests to areas &amp; restrooms</li>
<li>Providing security for co-workers, guests and celebrities </li>
<li>Assisting servers, bussers and managers</li>
<li>Performing opening, closing &amp; side duties – cleaning glass, polishing brass, sweeping &amp; vacuuming the floor, wiping menus, restroom maintenance, etc. </li>
<li>Assuring the complete satisfaction of each and every guest</li>
<li>Creating memorable experiences</li>
<li>Entertaining guests to create “Raving fans”</li>
</ul>
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
 
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
<ul>
<li>High School diploma or GED</li>
</ul>
SKILLS
<ul>
<li>Remaining calm in a hectic, fast-paced</li>
<li>Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.</li>
<li>Displaying a positive and outwardly friendly attitude toward guests and co-workers.</li>
</ul>
PHYSICAL DEMANDS
<ul>
<li>Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time</li>
<li>Ability to sit for extended periods of time</li>
<li>Ability to make repeating movements of the arms, hands, and wrists</li>
<li>Ability to express or exchange ideas verbally and perceive sound by ear</li>
<li>Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.</li>
<li>Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds</li>
<li>Ability to turn or twist body parts in a circular motion </li>
<li>Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment </li>
<li>Ability to travel via auto or airplane for long periods of time</li>
</ul>
ADDITIONAL REQUIREMENTS
<ul>
<li>Maintaining a well-groomed appearance (“having a plan”).</li>
<li>Following all uniform guidelines </li>
<li>Practicing all general safety &amp; sanitation standards</li>
<li>Recycling products, where possible</li>
<li>Maintaining HRC’s 5 core Values and Mission Statement </li>
<li>This Cafe may cross-train the restaurant Hosts and the Retail Sales Associates. Please see the Retail job description </li>
</ul>

HOST

<h3>Job Description</h3>
Job Description
Bay Paws Pet Resort in Tampa, FL is looking for organized individuals to join our strong team. We are located at 1212 N 34th St, Tampa, FL 33605. Our ideal candidate is self-driven, motivated, and engaged.
Responsibilities
<ul>
<li>Greet all pet guests and pet parents with enthusiasm</li>
<li>Ensure all details are accurate and complete for every reservation</li>
<li>Maintain all client requests for services</li>
<li>Create positive and long-last relationships with all potential and current clients</li>
<li>Coordinate schedules, appointments, and calendars</li>
<li>Answer all phone calls in timely manner</li>
<li>Learn and understand internal computer system to maintain client profiles</li>
<li>Maintain an organized filing system</li>
<li>Enter data into reports as needed</li>
<li>Assisting with pet care - as needed</li>
</ul>
 
Qualifications
<ul>
<li>Exceptional attention to detail</li>
<li>Ability to organize and create orderly systems</li>
<li>Experienced in computer technology that includes excel, word, dropbox, etc.</li>
</ul>
We are looking forward to hearing from you.

Pet Concierge at Bay Paws - Ybor City

<h3>Job Description</h3>
Job Description
Overview
Seminole Classic Casino pioneered Indian gaming when it opened as the country’s first large stakes bingo hall in 1979, eventually expanding with gaming machines and poker. The landmark casino is now home to over 1,000 state-of-the-art, newest-title slot machines and other local favorites such as Diamond Lottos, Fort Knox, Pirate’s Loot. The gaming leader also offers 24/7 live table game action with games including Blackjack, Baccarat, Spanish 21, Three Card Poker and many more. Seminole Classic Casino also features the Hollywood Hall entertainment pavilion and the Stage Bar, a full-service bar that features live entertainment nightly. Patrons can enjoy the EATstreet dining area with food options such as Soygood, Slice and Mojoe as well as a burger and wing joint named Flying Cow.
Our Commitment to Service: We don’t have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn’t just a part of our mission statement at Seminole Gaming; it’s a commitment to each and every one of our current and future Guests.
 
Responsibilities
The Beverage Server will serve both alcoholic and non-alcoholic beverages to guests throughout the property ensuring a positive guest experience. 
Essential Job Functions
May include but are not limited to:
<ul>
<li>Take guest orders, serves drinks and collects monies in a courteous and efficient manner. Adhere to cash handling procedures.</li>
<li>Ensure guest satisfaction in assigned areas and other areas if necessary.</li>
<li>Adhere to state liquor laws and TIPS training guidelines.</li>
<li>Keep bar and service area clean, sanitary and organized at all times.</li>
<li>Adhere to beverage control procedures.</li>
<li>Adhere to all regulatory, departmental and company policies and procedures</li>
<li>Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations</li>
<li>Promote positive guest and team member relations</li>
<li>Adhere to property's Beverage Icon standards and expectations. Beverage Icon is a notification system for guests requesting beverage service.</li>
</ul>
 
Qualifications
<ul>
<li>High school diploma or general education degree (GED) is required as well as certificate in Mixology.</li>
<li>I.P.S. certification and Sanitation certification is preferred.</li>
<li>Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.</li>
<li>Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.</li>
<li>Must present an image of excitement, enthusiasm and outgoing personality, while being able to project a professional demeanor.</li>
<li>Ability to work flexible schedules, including nights, weekends and holidays is required.</li>
</ul>
Uniform Standards:
<ul>
<li>Ability to properly wear the alluring uniform of a Cocktail Server which is available in Ladies Sizes 00 though 8.</li>
</ul>
Work Environment:
<ul>
<li>May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.</li>
<li>While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.</li>
<li>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.</li>
<li>The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. </li>
</ul>
Closing:
The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.
As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:
<ul>
<li>
Credit Check
</li>
<li>
Criminal Background Check
</li>
<li>
Drug Screen 
</li>
</ul>
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