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<h3>Job Description</h3>
Job Description
Technical Support Representative position focuses on solving customer inquiries associated to our fuel pump, fuel transfer and access control fuel management equipment received by phone and email. This position also includes processing claims and evaluating products for warranty replacement and return to stock. Coordination with other departments is a common day-to-day activity. The job includes duties as Secondary Warranty and Return Coordinator(s).
The applicant will be expected to work Monday through Friday 8:30am to 5:00pm. Overtime may be available. Acceptable dress is business casual. Applicant must have a reliable source of transportation to and from work. Additional company information will be provided during the interview.
French or Spanish as a second language is ideal.
Essential Functions
· Applies electrical, hydraulic and mechanical principles and techniques to analyze customers hardware or software support request.
· Use of troubleshooting techniques, problem solving and multitasking to facilitate case solutions.
· Partners with the customers’ IT support personnel in resolution of issues.
· Log all calls and customer requests, in our case tracking software.
· Processes Warranty Claim and Product Return.
· Tests, modifies and trains other employees regarding newly developed products.
· Participates, as required, in the manufacturer’s training of newly developed products.
Knowledge
· Thorough technical knowledge of electrical, electronic, mechanical and hydraulic systems.
. Knowledge of Desktop Support.
· Three years of experience in mechanical and or hydraulic systems support.
· SAP / Salesforce knowledge is preferred.
· Customer Service experience with exceptional phone etiquette in English is required.

Mechanical Support Technician

<h3>Job Description</h3>
Job Description
Envera Systems is a rapidly growing software enabled security company. The Service Support Lead role is responsible for the administration of the support staff and credential sales. This role works in close partnership with the Field Service Leadership and Reports to the Sr. Service Manager.
Duties and Responsibilities
<ul>
<li>Supervise Service Support and Credential teams.</li>
<li>Ensure work orders are opened and assigned to the Service Coordinators</li>
<li>Processes or oversees the credential ordering to ensure all orders are fulfilled.</li>
<li>Develop, implement, and track team workflows.</li>
<li>Communicate with external customers as needed.</li>
<li>Serve on cross-departmental teams and committees as assigned.</li>
<li>Perform special projects and other duties as assigned.</li>
<li>Train and support Service Support team in remote troubleshooting procedures and processes.</li>
<li>Work ISP cases for Envera supported sites.</li>
<li>Coordinate with other departments as necessary.</li>
<li>Cover line staff vacations, sick days, etc. as necessary</li>
</ul>
Skills and Specifications
<ul>
<li>Excellent communication skills (both oral and written).</li>
<li>Computer literate and proficient with Microsoft Office Suite and other Web-Based Programs.</li>
<li>Detail oriented with the ability to work independently.</li>
<li>CompTIA Certifications, Intermediate Microsoft Certifications, TCP/IP Certifications, Basic Help Desk experience</li>
<li>Well-built skills in organization, prioritization and time management.</li>
<li>Work in fast-paced environment with changing priorities.</li>
<li>Work efficiently to meet project deadlines while maintaining a high attention to detail.</li>
</ul>
Education, Experience and Knowledge 
<ul>
<li>High School diploma - Associates degree a plus</li>
<li>Minimum 3 Years' Experience in a supervisory position.</li>
<li>Knowledge of service management/tracking software.</li>
</ul>
Work Environment:
<ul>
<li>Fast paced office environment.</li>
</ul>

Service Support Lead

<h3>Job Description</h3>
Job Description
Job Summary: We are looking for a detail-oriented and customer-focused Help Desk Technician to provide technical support, assist with our migration to Microsoft Intune, and perform Windows reinstallation tasks. The ideal candidate will have experience in desktop support and troubleshooting, along with strong problem-solving skills.
Key Responsibilities:
<ul>
<li>
Provide first-line technical support to end-users via phone, email, and in person.
</li>
<li>
Assist with the migration and deployment of devices to Microsoft Intune.
</li>
<li>
Troubleshoot and resolve hardware, software, and network-related issues.
</li>
<li>
Reinstall Windows OS and configure devices to company standards.
</li>
<li>
Maintain and update IT documentation and asset inventory.
</li>
<li>
Ensure timely resolution of IT service requests and escalate complex issues when necessary.
</li>
<li>
Collaborate with the IT team to implement best practices and improve system performance.
</li>
<li>
Educate users on IT policies, security guidelines, and best practices.
</li>
</ul>
Qualifications:
<ul>
<li>
1+ years of experience in a Help Desk or Desktop Support role.
</li>
<li>
Strong knowledge of Windows OS installation, configuration, and troubleshooting.
</li>
<li>
Experience with Microsoft Intune migration and deployment is a plus.
</li>
<li>
Familiarity with Active Directory, Office 365, and networking concepts.
</li>
<li>
Excellent communication and customer service skills.
</li>
<li>
Ability to work independently and in a team-oriented environment.
</li>
<li>
Strong problem-solving skills with attention to detail.
</li>
<li>
A+ Certification or equivalent is a plus.
</li>
</ul>
Company DescriptionF2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com. WHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more. 
<h3>Company Description</h3>
F2OnSite is the fastest growing IT field services company in the United States, with hundreds of employee technicians in over 40 states. F2 OnSite performs service on computers, printers, point of sale systems, servers and other hardware technologies - including installations, migrations, deployments and break/fix. Learn more at F2onsite.com.\r\n\r\nWHAT WE DO: Our focus is Hardware: Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members across the US who work Onsite at customer locations - providing hardware break/fix services, migrate data, install computers, move printers, install/fix servers and POS systems. We close thousands of service calls each week, and do whatever it takes to get our customers up and running again. We specialize in all types of technology, projects, desktop support and more.

Desktop Support Technician

<h3>Job Description</h3>
Job Description
We are an IT Managed Service Provider seeking a skilled Sys Admin / IT Support Specialist. Our clients are small—to medium-sized businesses throughout the US. Work is primarily performed remotely; however, some on-site client visits are occasionally required.
We service hundreds of businesses, all with varying needs. From the help desk to server setups and management, networking, cloud solutions, etc., this position will work with a multitude of customers to ensure that their IT infrastructure is running optimally and make recommendations for upgrades.
Only applicants with experience will be considered. The ability to research and study new IT technologies rapidly is a must. Applicants must be able to pick up basic work immediately and handle client needs. As long as the core skills are in place, our senior engineers provide more advanced training and assistance.
MINIMUM JOB REQUIREMENTS:
<ul>
<li>Experienced and proficient in setting up and maintaining Windows Server, Active Directory, and Hyper-V.</li>
<li>Proficient at AD Group Policy setup.</li>
<li>Proficient with Public DNS configurations.</li>
<li>Experienced with setting up Hardware RAID configurations and troubleshooting them.</li>
<li>Highly skilled in network troubleshooting. Requires a firm grasp of Layer 1-7 networking.</li>
<li>Able to implement more advanced firewall features such as Static Routes, WAN Failover, NAT Policies, Firewall Rules, etc.</li>
<li>Able to fix computer/server hardware/software situations/infected computers.</li>
<li>Hardware experience – building computers and servers, replacing components, etc.</li>
<li>Proficient with Office 365 and Google Apps for Business.</li>
<li>Has experience in setting up and troubleshooting business-grade firewalls, switches, routers, and APs.</li>
<li>Proficient with e-mail setup, POP, IMAP, Exchange, and Outlook.</li>
<li>Very familiar with backup technologies for Windows Servers and workstations.</li>
<li>Comfortable with customer interaction. Able to calmly and patiently handle stressful customer IT situations and walk them through handlings, keep them updated on issues and outages, and follow through to ensure customers are happy and issues are fully resolved.</li>
</ul>
ADDITIONAL USEFUL FIELDS:
<ul>
<li>Linux server administration</li>
<li>WAN DRAAS Replication</li>
<li>AWS IT Administration</li>
<li>Azure IT Administration</li>
<li>Advanced Networking</li>
<li>Cisco/Sonicwall/Juniper</li>
<li>VOIP Phone System Setups</li>
<li>Mac specialist</li>
<li>VMware Setups</li>
</ul>
Ideally, we are looking for someone to work out of our office in Clearwater, Florida. Partial telecommuting is an option for the right candidate.
However, we’re also open to remote or out-of-state candidates who can do the above.
We offer competitive compensation based on skill, experience, and opportunities for advancement and professional growth.
Company DescriptionProTek IT Solutions has been providing high-end IT consulting services to mid-sized companies since 2007. With employees on the East and West coasts, we have clients spanning the US and primarily provide remote support services. We have steadily grown every year since the company's inception, and we are looking to bring on several skilled IT Support Specialists to help with our ever-expanding client base. We have positions available for help desk technicians as well as highly skilled IT professionals focusing on solution engineering and implementation services. Seeking at least one additional technician in Clearwater/Tampa to work out of our CW office. Also accepting applications for remote technicians with the right skill sets. 
<h3>Company Description</h3>
ProTek IT Solutions has been providing high-end IT consulting services to mid-sized companies since 2007. With employees on the East and West coasts, we have clients spanning the US and primarily provide remote support services. We have steadily grown every year since the company's inception, and we are looking to bring on several skilled IT Support Specialists to help with our ever-expanding client base. We have positions available for help desk technicians as well as highly skilled IT professionals focusing on solution engineering and implementation services. \r\nSeeking at least one additional technician in Clearwater/Tampa to work out of our CW office. Also accepting applications for remote technicians with the right skill sets.

IT Support Specialist

<h3>Job Description</h3>
Job DescriptionCompany Description 
With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers. We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the sector. Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world’s premier end-of-line packaging company.
Job Description 
Benefits:
Signode offers a comprehensive benefits package to full-time employees, which includes health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date.
Salary: 
$94,600 - $107,250
Summary:
The Senior Enterprise Apps Support Analyst’s role is to support end users in the organization in using various enterprise software programs efficiently and effectively to fulfill business objectives. This position’s responsibilities include troubleshooting applications and software for all internal customers, operations, development, and other business units plus recording and performing root cause analysis. The Senior Enterprise Apps Support Analyst is also responsible for assisting in deploying, maintaining, and improving enterprise software applications, training programs, and user adoption. This individual will apply proven communication, analytical, and problem-solving skills to help maximize the benefit of IT system investments. The Senior Enterprise Apps Support Analyst will report directly to the Enterprise Application Operations Manager and be a critical Applications and Data Services team member.
Essential Functions:
<ul>
<li>Field incoming incidents and problems from end-users to resolve enterprise application and software issues</li>
<li>Fulfill end-user service requests for the enterprise suite of applications</li>
<li>Prioritize, schedule, and administer all instances where enhancements and defect resolution are required</li>
<li>Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution</li>
<li>Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders</li>
<li>Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved</li>
<li>Maintain and enhance performance of all new and existing enterprise software and applications across the organization</li>
<li>Identify and learn enterprise software applications used and supported by the organization</li>
<li>Coordinate with department heads to assess departmental enterprise application training needs and ensure objectives are met</li>
<li>Support the testing of new and existing software applications under development or consideration for purchase</li>
<li>Create and deploy feedback mechanisms for end users. Analyze results, make recommendations for support process improvement, and implement changes</li>
<li>Evaluate documented resolutions and analyze trends for ways to prevent repeated future problems</li>
<li>Lead post-implementation or release hypercare support and communicate schedule changes in releases to end users</li>
<li>Work in collaboration with business owners and leaders to provide ongoing review and support of ERP, CRM, and key business system processes to ensure the business maintains and improves the use of the delivered business solution
<ul>
<li>Conduct post-implementation audits</li>
<li>Continue to identify optimization opportunities for processes and systems usage</li>
<li>Support issue/incident resolution</li>
<li>Provide support for assessment and requirements for business-requested changes</li>
</ul>
</li>
<li>Keep current with knowledge and expertise critical for success; attend training sessions, workshops, and other learning opportunities to increase related knowledge and other applicable skills (e.g., documentation, test case development, change management, communication, or leadership)</li>
<li>Travel as needed, typically less than 25%, to support the enterprise application users within the region</li>
<li>Be flexible to work different schedule based on needs</li>
</ul>
Qualifications 
Education:
<ul>
<li>Bachelor’s Degree in Computer Science, MIS, Computer Technology, or a related field or equivalent experience</li>
<li>System certifications in the following areas are a plus: D365 CE, D365 ERP Finance and Operations, etc.</li>
<li>Technical certifications in the following areas are a plus: Microsoft Power Automate, PowerApps, etc.</li>
<li>Training on IIBA BABOK a plus</li>
<li>Project Management training from PMI or PMP certification is a plus</li>
<li>Information Technology Infrastructure Library (ITIL) training and certification are a plus</li>
</ul>
Experience:
<ul>
<li>Minimum of six (6) years of experience in the information technology field, with at least four (4) years’ experience supporting or implementing business systems, including ERP, CRM, etc</li>
<li>At least four (4) years of experience supporting or managing enterprise applications, including ERP, CRM, etc., preferably Microsoft Dynamics 365 Finance and Operations and Customer Engagement</li>
<li>Prior experience implementing enterprise applications, including ERP, CRM, etc., preferably with Microsoft Dynamics 365 Finance and Operations or Customer Engagement, with at least three (1) full end-to-end implementation</li>
<li>Experience in a business role is a plus</li>
<li>Experience in a global multi-site manufacturing company is a plus</li>
<li>Experience with at least one entire life cycle ERP migration project, preferably with Microsoft Dynamics 365 Finance and Operations</li>
<li>Experience working in a team-oriented, collaborative environment</li>
<li>Experience with building and maintaining databases for query and problem-tracking</li>
<li>Proven experience with troubleshooting principles, methodologies, and issue-resolution techniques</li>
</ul>
Functional Success Drivers: These competencies are what we require for an individual to be successful in this role.
<ul>
<li>Communication</li>
<li>Problem-Solving</li>
<li>Analysis Skills</li>
<li>Tenacity</li>
<li>Resourcefulness</li>
<li>Listening</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.
Reasonable Accommodation Statement
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily.&nbsp; Reasonable Accommodations may be made to enable qualified individuals with disabilities.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Signode Industrial Group, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Sr. Enterprise Apps Support Analyst - Tampa, FL

<h3>Job Description</h3>
Job DescriptionClinDCast is looking for Epic Bridges Analyst Role The EPIC Bridges Analyst must participate in the analysis, design, development, testing, implementation, and ongoing support of Epic Bridges interfaces and the Interface Integration Engine. Requisite Work Functions: 
<ul>
<li>knowledge of healthcare operations and clinical processes.</li>
<li>Candidates should participate in the regular maintenance of the Epic Bridges interface toolkit. Reviews and implements Epic release notes, configures and reviews Bridges errors and associated error work queues.</li>
<li>Responsibilities include data analysis, Bridges interface build, documentation of requirements, building and maintaining mapping tables, reporting, problem management and root cause analysis, business owner interaction for discovery and testing, development of documentation.</li>
<li>Develops, tests, maintains, and supports Bridges interfaces as part of an enterprise interface implementation team. Ensures all steps of change management are followed and maintained.</li>
<li>Demonstrated experience working with teams in the development and support of applications, and in implementing production systems in a healthcare organization.</li>
<li>Strong understanding of software usability criteria and design.</li>
</ul>
 Requisite Experience and Certifications: 
<ul>
<li>The candidate should be EPIC Bridges Certified and Cloverleaf Certification.</li>
<li>Minimum 2-5 years' experience in Healthcare Integration, Healthcare Information Systems, or other Technical BackgrouStrong analytical and business analysis skills.</li>
</ul>

Epic Bridges Analyst

<h3>Job Description</h3>
Job Description
The IT Support Technician is responsible for day-to-day operational maintenance, support, and upgrades for operating systems, workstations and servers. Must have knowledge in&nbsp;Operating Systems (Windows, ),&nbsp;Network protocols (TCP/IP, DNS, DHCP),Active Directory management&nbsp;, Application installation and configuration ,Hardware troubleshooting (desktops, laptops, printers)&nbsp;This position requires flexibility and discretion in supporting a diverse population. Will be on call one weekend out of the month. Spanish&nbsp;and English&nbsp;is preferred.
Company DescriptionAt ITETech our mission is to deliver information technology solutions that help businesses operate more productively and cost-effectively. We combine creative problem solving, innovative technologies and proven implementation skills to deliver the right solutions for your business. 
<h3>Company Description</h3>
At ITETech our mission is to deliver information technology solutions that help businesses operate more productively and cost-effectively. We combine creative problem solving, innovative technologies and proven implementation skills to deliver the right solutions for your business.

IT Support Technician

<h3>Job Description</h3>
Job Description
CentralReach is the #1 provider of SaaS software solutions for autism and IDD care. Trusted by more than 150,000 users, we enable therapy providers, educators, and employers scale the way they deliver Applied Behavior Analysis and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. 
Key Accountabilities:
<ul>
<li>Partner with Customer-Facing Teams to articulate the overall CentralReach value proposition, vision and strategy to customers.</li>
<li>Own technical engagement with customers during the evaluation phase. Communicate CentralReach value based on activities and work with customers on any identified issues or concerns to successful conclusion.</li>
<li>Technically support complex opportunities through advanced competitive knowledge, technical skill, and credibility.</li>
<li>Deliver deep-dive product and technical briefings/presentations to potential clients.</li>
<li>Maintain accurate notes and feedback in CRM regarding customer input both wins and losses.</li>
<li>Proactively engage and communicate with customers and CentralReach business/technical teams regarding product feedback and competitive landscape.</li>
<li>Engage with CentralReach Product Council, provide guidance and feedback directly from customer interactions and help shape product roadmap.</li>
<li>Assist Product Team with Product and Demo certifications, as well as helping with new release training and certifications. </li>
</ul>
Desired Skills &amp; Experience 
<ul>
<li>You have at least 5 years of experience in ABA either on the Clinical or Practice Management side. </li>
<li>Strong knowledge of current EHR and Practice Management solutions and technologies.</li>
<li>Passion and ability to educate customers on how CentralReach can be meaningful to their business.</li>
<li>You have an extreme hunger to be successful and help CentralReach sales and customers win. </li>
<li>You have thrived in a startup or similar environment where the only constant is change.</li>
<li>You embrace aggressive goals and work hard to achieve them.</li>
<li>You’re naturally curious and invest time and energy into learning more about the sales process, your prospects, and the solutions you’re selling.</li>
<li>You are able to utilize Sales CRM tools such as Salesforce or a like program.</li>
<li>You have excellent written and verbal communication skills, strong attention to detail, and good follow-through.</li>
</ul>
CentralReach was developed for Clinicians by Clinicians. The story of CentralReach begins in 2012 when the company’s founder, a practicing Board Certified Behavioral Analyst, decided there had to be a better way to manage her operations so she could spend more time on what mattered most — working with her clients and patients. To help ABA practices focus on what they do best, CentralReach launched the first iteration of its EMR and practice management platform. 
Today, under the leadership of Chris Sullens, an award-winning CEO in the technology space, CentralReach is committed to their mission of providing cutting-edge technology and services to help clinicians and educators produce superior client and patient outcomes. Already a market leader, CentralReach is expected to grow exponentially through its four core tenets: hire and develop great people; build industry-leading products; provide exceptional service to customers and continuously invest in systems, processes and infrastructure. 
We value our employees and offer a robust benefits package including health and dental, paid time off, life insurance, disability coverage and a 401(k) matching. We also provide comprehensive onboarding, ongoing training, mentoring and career pathing to help you develop your career. We pride ourselves on our fun and energetic environment that also provides our employees with a meaningful way to make a difference by helping clinicians and educators produce superior outcomes for children and adults with disabilities. 
#LI-Remote

Solutions Consultant

<h3>Job Description</h3>
Job Description
We are looking for a committed and enthusiastic Computer Specialist to join our team full-time. The perfect candidate should have a strong passion for current technology, gaming, and emerging trends, along with the skillset to repair desktops and laptops and build custom gaming desktops. In this role, you will be primarily responsible for selling products, setting up new PC systems, and providing services, while assisting in diagnosing and resolving hardware issues within our retail store.
Primary Responsibilities:
<ul>
<li>Suggestive Selling: Understand and cater to your clients&nbsp;wants and needs, providing personalized recommendations.</li>
<li>
Inventory Management:&nbsp;Assist and help oversee and maintain stock levels, ensuring products are accurately ordered tracked&nbsp;and organized.
</li>
<li>
CRM Data Entry and Follow-Up: Manage (CRM) system data, ensuring timely entry, updates, and follow-ups to enhance customer experience.
</li>
<li>
Workflow Management: Efficiently manage and streamline the workflow, coordinating jobs/tasks and processes to ensure smooth operation and productivity.
</li>
</ul>
Requirements:
<ul>
<li>
Technical Expertise: Proficiency in repairing desktops and laptops, as well as building custom gaming desktops.
</li>
<li>
Organizational Abilities: Strong skills in inventory management and CRM data entry, with attention to detail and accuracy.
</li>
<li>
Sales and Customer Service Experience: Previous experience in sales and customer service is highly recommended.
</li>
<li>
Knowledge of Current Tech Standards: Familiarity with the latest technology trends, gaming market, and relevant programs.
</li>
</ul>
Benefits:
<ul>
<li>
Competitive Salary: Offering a competitive compensation package.
</li>
<li>
Professional Development: Opportunities for professional development and training to enhance your skills.
</li>
<li>
Employee Discounts: Enjoy discounts on custom-built PCs and accessories.
</li>
<li>
Innovative Work Environment: Work in a dynamic and innovative environment.
</li>
<li>
Paid Time Off: Generous paid time off to ensure work-life balance.
</li>
<li>
Weekly Company Lunches: Enjoy weekly company lunches to foster team camaraderie.
</li>
</ul>
Company DescriptionWe specialize in crafting custom PCs, dedicated to delivering top-tier gaming and workstation solutions for discerning customers. Our commitment to quality, craftsmanship, and performance is unwavering. We are looking for a passionate High-End Sales Professional to join our team and share in our enthusiasm for gaming, technology, and innovation. 
<h3>Company Description</h3>
We specialize in crafting custom PCs, dedicated to delivering top-tier gaming and workstation solutions for discerning customers. Our commitment to quality, craftsmanship, and performance is unwavering. We are looking for a passionate High-End Sales Professional to join our team and share in our enthusiasm for gaming, technology, and innovation.

Computer Build Specialist

<h3>Job Description</h3>
Job DescriptionDepartment: Hospital Administration Schedule/Status: 8am-4:30pm; Full Time Standard Hours/Week: 40 General Description: Under the supervision of the Revenue Integrity Manager, the Clinical Systems Analyst will assist the Revenue Integrity Manager to develop and maintain charge reconciliation processes that ensure revenue capture and billing within regulatory and compliance guidelines. This position will work with the revenue generating departments to create and maintain policies/procedures to ensure accurate charge capture, maintenance of department dictionaries, and CDM compliance. The position shall exemplify the desired Culture of Choice and philosophies of Parrish Healthcare. Key Responsibilities: 
<ul>
<li>Assists in the development of charge reconciliation policies and processes for the revenue generating departments and updates policies on an ongoing basis as indicated by changes that are identified during quarterly audits. Coordinates with the Revenue Integrity Manager and the Director of Revenue Cycle issues that are discovered during the quarterly audits and the annual CDM review. </li>
<li>Responsible for maintaining charge reconciliation statistical reports and data that are related to the daily charge reconciliation processes and requests for charge edits. Assists in maintaining department dictionaries in compliance with the CDM for accurate charging mechanisms.</li>
<li>Creates charge reconciliation reports related to quarterly audits to provide statistics/data for performance, quality improvement within the revenue generating departments. Under the direction of the Revenue Integrity Manager follows up with appropriate departments to identify variances in their charge reconciliation processes.</li>
<li>Assist Revenue Integrity Manager with required maintenance of the CDM workflow including additions, deletions, and edits of procedure code requests in accordance with compliance of CDM policies and procedures.</li>
<li>Assist Revenue Integrity Manager in the maintenance and usage of Revenue Cycle Tools and Software.</li>
<li>Ensures strategic goals and objectives are met or exceeded by assisting Revenue Integrity Manager in utilizing proper resources, metrics, and talent to effectively achieve Game Plan goals and to extend the reach of our mission and vision.</li>
<li>Actively participates in effective employee engagement initiatives including departmental meetings, rounding, and Huddles.</li>
<li>Performs similar or related duties as assigned.</li>
<li>Knows fire, disaster and safety procedures and regulations as it pertains to the work area.</li>
</ul>
Requirements: Formal Education: 
<ul>
<li> Associate's Degree</li>
</ul>
Work Experience: 
<ul>
<li> 1 year to &lt; 2 years in healthcare setting</li>
</ul>
Required Licenses, Certifications, Registrations: 
<ul>
<li>N/A</li>
</ul>

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