Job Description
Job DescriptionEstablished in 1996, is a factory authorized parts, sales & service dealer for Carrier Transicold, a division of United Technologies (NYSE: CARR). Serving all of Florida with offices in Tampa, Orlando, Jacksonville, Miami, and Ft Myers, our skilled and experienced team provides industry leading transport refrigeration (reefer) products, driver comfort solutions, and superior service and technical support. Offering in-shop, mobile, and 24/7 emergency services, you can count on us to keep your reefer equipment on the road and operating at peak efficiency.
Job responsibilities:
- Use your excellent communication, organization, and multitasking skills to engage your diesel technicians, maintain good morale among your team including Service Writers, and keep your customers super happy
- Prioritize and assign reefer and APU repairs to meet customers needs
- Hire, train, and mentor junior technicians and Service Writers
- Lead technicians to achieve maximum productivity & efficiency
- Lead improvement efforts that support annual goals for service and cost control
- Assure a clean and e working environment
Must Have Job Requirements:
- At least 3 years as a Service Manager in a Thermo King or Carrier dealership
- Strong diesel repair background (10+ years)
- EPA 608 and 609 license
Other Job Requirements:
- A relentless focus on customer satisfaction and follow-up
- Good communication skills
- Ability to work in a fast-paced work environment and multi-task effectively
- Strong organizational and time management skills
- Professional appearance and strong work ethic
- Basic computer skills (Karmak experience preferred)
Job benefits:
- Competitive salary
- Medical and dental plan
- Paid vacation, sick, and holiday
- 401(K) matching