Personal Injury Telemed Specialist

Job Description

Job Description

We are seeing a Personal Injury Operations Team member to support our personal injury department by efficiently managing administrative tasks and ensuring seamless communication between patients, attorneys, and medical providers. This role requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.

Our Mission:

At our company, we are dedicated to changing lives locally and saving lives globally. Through our commitment to excellence, we strive to make a meaningful impact on the lives of our patients, while contributing to broader efforts that improve communities worldwide.

Responsibilities:

• Coordinate and manage staff schedules (on-site and remote).
• Schedule appointments for providers and handle incoming referrals.
• Maintain and update spreadsheets for case tracking.
• Communicate effectively with internal teams, medical providers, and attorney offices.
• Monitor testing schedules to ensure accuracy and efficiency.
• Utilize strong phone and charting skills to maintain accurate records.
• Collaborate with team members to ensure smooth daily operations.

Qualifications:

• Highschool Diploma / GED
• Exceptional verbal and written communication skills.
• Experience in administrative support, scheduling, or operational coordination.
• Proficiency in basic computer functions and data management.
• Strong attention to detail and problem-solving abilities.
• Ability to work collaboratively in a team environment.

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