Community Manager - Madison Palms - Ruskin, FL
Job Description
Job Description
Community Manager - Madison Palms
Location - Ruskin, FL
Madison Communities is seeking a dynamic and results-driven Community Manager to lead and inspire our on-site team. This role is responsible for overseeing all aspects of community operations, driving resident satisfaction, and ensuring the success of the property. If you have a passion for leadership, customer service, and property management, we’d love to hear from you!
What You’ll Do:
Lead & Inspire: Manage and motivate your team to deliver exceptional service and create a thriving, engaged community.
Drive Performance: Oversee all community operations, ensuring the property meets and exceeds financial and occupancy goals while adhering to budgetary guidelines.
Build a Winning Team: Recruit, hire, train, and coach staff, fostering a culture of excellence through performance feedback, recognition, and professional development.
Deliver a Five-Star Experience: Ensure top-tier customer service for residents, prospects, owners, and investors through outstanding communication and community engagement.
Optimize Property Success: Conduct property walk-throughs, ensure apartment homes are show-ready, and drive leasing activities (35% of the role).
Maximize Marketing & Leasing Efforts: Develop and implement strategic marketing plans, analyze market trends, and adjust pricing strategies to maintain occupancy goals.
Operational Excellence: Manage budgets, oversee contracts and capital projects, and ensure seamless day-to-day property operations.
What You Bring:
Proven Leadership: 3+ years of experience in property management with successful supervisory experience.
Luxury Lease-Up Experience: Preferred background in managing Luxury Class A properties and new lease-ups.
Marketing & Sales Expertise: Strong ability to promote the community, drive leasing activity, and build strong resident relationships.
Financial Acumen: Ability to analyze financial reports and make data-driven decisions.
Tech-Savvy: Experience with Yardi, Rent Café, and CRM software is a plus! Proficiency in Microsoft Office Suite, including Excel, is required.
Customer-Centric Mindset: Exceptional interpersonal skills with the ability to interact with diverse personalities and provide outstanding service.
Organized & Resourceful: Strong multitasking skills with the ability to prioritize and execute tasks efficiently.
What We Offer:
Competitive Compensation & Benefits Package:
- 401(k) with company match
- Comprehensive health, dental & vision insurance
- Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
- Company-paid short-term disability & basic life insurance
- Paid parental leave
- Generous paid time off
- Employee discounts & referral programs
- Mental Health Support – Employee Assistance Program (EAP)
Schedule:
- Full-time | 8-hour shifts
- Monday–Friday with weekends as needed
Are you ready to make an impact? Join Madison Communities and be part of a team that values leadership, innovation, and a commitment to excellence.
Apply today!