Job Description
Job Description
Position Title: IT Technician
FLSA Status: Non-Exempt
Department: Administration
Reports to: IT Manager
Directs and coordinates activities related to the support, installation and maintenance of internal communications and information systems and related equipment
Essential Duties
- Ensures the smooth operation of the dealership-wide computer system and related peripherals.
- Establishes and maintains the dealership network environment, Active Directory, and information security. Takes care of security, and rights.
- Applies knowledge in the maintenance and operation of computer hardware, operating systems, networking equipment and related software applications.
- Guides staff in the use of the dealership and manufacturer computer systems.
- Studies user requirements to ensure effective utilization of dealership systems.
- Coordinates equipment installation and maintenance activities to avoid disruption in communications and ensures efficiency of operations.
- Assists with setting up and fully utilizing information systems.
- Bachelor’s degree in computer science, Information Systems, or a related field, or equivalent work experience.
- Proven experience in overseeing the design, development, and implementation of software systems, applications, and related products.
- Proficient with computer hardware, operating systems, and software applications.
- Knowledge of computer network, directory setup, and security.
- Experience with website administration and updating.
- Excellent understanding of the organization’s goals and objectives.
- Good project management skills and/or substantial exposure to project-based work structures.
- Strong communication skills with a proficiency in explaining technical topics to non-technical audiences.
- Self-motivated and directed, with keen attention to detail.
- Able to prioritize and execute tasks in a high-pressure environment.
- Designs, develops, and updates computer-generated forms, manuals, reports, and other items as requested.
- Maintains a professional appearance.
- Works well in a team environment
- Performs other tasks as assigned by management.