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<h3>Job Description</h3>
Job Description
About the Role:
We are seeking a highly motivated and experienced Front Desk Supervisor to join our team in Mizner, 12. As a Front Desk Supervisor, you will be responsible for ensuring the smooth and efficient operation of the front desk, providing exceptional guest service, and maintaining the confidentiality of information. You will be a key member of the team, working closely with other departments to ensure the highest level of guest satisfaction.
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent</li>
<li>2+ years of experience in front desk or guest service role</li>
<li>Proficient in Opera and other property management systems</li>
<li>Ability to use sound judgment and identify/solve problems</li>
<li>Excellent communication and interpersonal skills</li>
</ul>
Preferred Qualifications:
<ul>
<li>Associate or Bachelor's degree in Hospitality Management or related field</li>
<li>Supervisory experience in a hotel or resort setting</li>
<li>Experience with room service and food and beverage operations</li>
</ul>
Responsibilities:
<ul>
<li>Supervise and train front desk staff to ensure exceptional guest service</li>
<li>Maintain accurate records and reports</li>
<li>Handle guest complaints and resolve issues in a timely and professional manner</li>
<li>Ensure the security and confidentiality of guest information</li>
<li>Assist with room service and other guest requests as needed</li>
</ul>
Skills:
As a Front Desk Supervisor, you will use your exceptional communication and interpersonal skills to provide exceptional guest service and resolve any issues that may arise. You will also use your knowledge of Opera and other property management systems to maintain accurate records and reports. Your ability to use sound judgment and identify/solve problems will be essential in ensuring the smooth and efficient operation of the front desk. Additionally, your supervisory experience and knowledge of room service and food and beverage operations will be beneficial in this role.

Front Desk Supervisor

<h3>Job Description</h3>
Job Description
Summary
Front Desk associates perform clerical duties using specific knowledge of medical terminology and clinical procedures. This role provides customer service to all patients and visitors entering the medical center.
 
Duties and Responsibilities
<ol>
<li>Courteously answer telephones and direct calls to appropriate staff.</li>
<li>Greets visitors, ascertains purpose of visit, and directs them to appropriate staff.</li>
<li>Checks in and out patients in a timely, accurate and professional manner.</li>
<li>Records demographics in Electronic Health Record (EHR) system.</li>
<li>Verifies patients’ insurance information to ensure proper billing.</li>
<li>Collects co-payments from patients.</li>
<li>Provides excellent customer service for patients and visitors.</li>
<li>Types records, reports, and correspondences. May use Window XP for these tasks.</li>
<li>Receives and routes messages and documents.</li>
<li>Schedules follow-up physician appointments. </li>
<li>Assists other staff members when needed.</li>
<li>Ensures effective patient flow to reduce patient wait time.</li>
<li>Ensure that all HIPAA/ OSHA standards are in compliance.</li>
<li>Perform other duties as assigned.</li>
</ol>
 
Qualifications
<ol>
<li>Education/Experience:</li>
<li>Must have High school diploma or equivalent.</li>
<li>Prior experience in a clinical setting or clerical position.</li>
<li>MS Office programs experience.</li>
</ol>
 
Skills:
<ol>
<li>Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.</li>
<li>Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines and standard accepted practices.</li>
<li>Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.</li>
<li>Ability to work with individuals within and outside the organization, in professional and courteous manner.</li>
<li>Must develop constructive and cooperative working relationships with others.</li>
<li>Understand written sentences and paragraphs in work related documents.</li>
<li>Strong ability to use independent judgment and initiative.</li>
<li>Organized and able to manage competing priorities.</li>
<li>Resourcefulness in problem solving. </li>
<li>Actively look for ways to help people.</li>
<li>Strong written and verbal communications skills.</li>
<li>Knowledge of medical terminology.</li>
<li>Must be extremely detail oriented.</li>
<li>Strong organizational and interpersonal skills.</li>
<li>Knowledge of EHR.</li>
<li>Bilingual skills preferred (English/Spanish or English/Creole).</li>
<li>Must develop constructive and cooperative working relationships with others.</li>
<li>Experience using credit card processing machines.</li>
</ol>

Front Desk

<h3>Job Description</h3>
Job Description
<ul>
<li>Cleans guest rooms including, making bed, dusting, vacuuming, etc.</li>
<li>Cleans and sanitizes guest bathrooms; removes trash</li>
<li>Inspects room items such as alarms, light bulbs, TV, remote control, hairdryer, toilet, and sinks to ensure they are properly working</li>
<li>Notifies Housekeeping Dispatcher of any maintenance issues in guest rooms</li>
<li>Cleans items such as refrigerator, coffee mugs, glasses, ice buckets and cups</li>
<li>Notifies Housekeeping Inspector or management when supplies need to be ordered</li>
<li>Notifies Housekeeping Dispatcher when cleaning is complete so rooms may be inspected</li>
<li>Notifies housekeeping of any discrepancies in room status</li>
<li>Notifies immediate supervisors promptly of all problems or unusual matters in guest rooms</li>
<li>Reports and/or logs all lost and found items according to established procedures</li>
<li>Maintains cleanliness and organization of floor closets and storage rooms</li>
<li>Reports the guest consumption of food and beverage items to the front desk so charges can be billed to the guest</li>
<li>Maintains and ensures compliance of all policies and procedures</li>
</ul>

Cleve Guest Room Attendant

<h3>Job Description</h3>
Job DescriptionJoin Our Team Today! 
Hyatt Place Sarasota/Bradenton Airport is seeking a part-time Night Audit associate to assist with 3rd shift hotel and guest service operations. If you are committed to delivering outstanding guest service and hospitality, we are excited to hear from you! Tuesday and Wednesday 11pm-7am. JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner.
 
ESSENTIAL JOB FUNCTIONS: 
<ul>
<li>Perform guest registrations (check ins &amp; check outs), room assignments, and special requests</li>
<li>Knowledge of daily hotel operations, policies, procedures, and internal rules</li>
<li>Knowledge of Brand’s operating systems and Brand’s customer loyalty programs</li>
<li>Knowledge of guest rooms, locations, amenities, features, and all other services offered</li>
<li>Knowledge of room rates, packages, discounts, and promotions</li>
<li>Ensure proper credit when checking out guest(s) and handle late charges accordingly</li>
<li>Knowledge of cash handling and bank procedures to check out all guest(s)</li>
<li>Bank out at end of shift by following drop procedures</li>
<li>Email daily reports to accounting office</li>
<li>Answer phones, handle mail, and take messages</li>
<li>Assist guests with problems and questions; ensure all guest problems are resolved</li>
<li>Knowledge of the city, local area, and attractions</li>
<li>Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry</li>
<li>Know all emergency procedures and the proper action to take</li>
<li>Operate safe deposit boxes</li>
<li>Inspect conference rooms, common areas and public restrooms to ensure cleanliness</li>
<li>Perform security walks of hotel</li>
<li>Investigate and address noise/party issues</li>
<li>Set up, prepare, and maintain breakfast area</li>
</ul>

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
<ul>
<li>Computer software skills</li>
<li>Communication both verbal and written</li>
<li>Dependable and customer focus</li>
<li>Time management and problem solving skills</li>
<li>Strong leadership abilities</li>
</ul>

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
<ul>
<li>1-2 years of hotel experience is a plus</li>
</ul>
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Valid driver’s license and safe driving record – satisfactory criminal background screening required – professional references
SUPERVISORY RESPONSBILITY
This position doesn’t manage any staff members.
BENEFITS WE OFFER
<ul>
<li>Career development &amp; training</li>
<li>Paid time off</li>
<li>Travel and hotel discounts</li>
<li>401(k) with company match</li>
<li>Bonus potential</li>
<li>And more!</li>
</ul>
 
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel.
WHO WE ARE 
Lodgco Hospitality, LLC is a multi-brand, hospitality company that delivers value, rewards, and a sense of pride to its associates, guests, and investors. Lodgco was founded on the desire to develop and manage hotels that offer our guests the finest service possible. 
To learn more about our growing company, please visit <a href="http://www.lodgco.net" target="_blank">www.lodgco.net</a>
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment.

Night Audit

<h3>Job Description</h3>
Job Description
OBJECTIVE: 
Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire. 
ESSENTIAL JOB FUNCTIONS: 
<ul>
<li>Attending to customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park. </li>
<li>Operating the check-in process by having guests sign the liability waiver, guest information such as address, name, email address, phone number by having guest utilize an IPAD. </li>
<li>Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.</li>
<li>Operating the billing transactions accurately by verifying the amount displayed on the POS. </li>
<li>Organizes the refrigerator with drinks, snacks, chips, and ice cream.</li>
<li>Checks snack inventory is sufficient and ensures communication with management to order snacks from specified vendors to replenish stock.</li>
<li>Walk the floor regularly to monitor there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines.</li>
<li>Clean restrooms and all sanitize all park structures ie tables, chairs, playground structure.</li>
<li>Assist and participate in family events and ensure that events operate efficiently.</li>
<li>Other duties assigned. </li>
</ul>
PHYSICAL DEMANDS:
<ul>
<li>Stand, walk, bend, twist constantly</li>
<li>Frequent bilateral hand movements</li>
<li>Good finger dexterity</li>
<li>Must be able to work in noisy environments created by guests, such as children yelling and music.</li>
<li>Must be able to tolerate a hectic and busy work environment during scheduled hours.</li>
<li>Must be comfortable with heights and tight spaces. </li>
</ul>
 QUALIFICATIONS: 
<ul>
<li>Work weekends and holidays</li>
<li>Able to work with children.</li>
<li>Operate an iPad</li>
<li>Good communication skills, and customer service skills</li>
<li>Work independently</li>
<li>Read and write in English.</li>
</ul>

Park Team Member

<h3>Job Description</h3>
Job Description
Hyatt Place Sarasota Airport, we are in search of a proficient Maintenance associate to support hotel repairs and property upkeep. If you have expertise in maintenance and are eager to utilize these skills to enhance guest satisfaction at our hotel, apply now!
 JOB SUMMARY: Responsible for maintaining and repairing equipment, fixtures, property, and structures. This is a Full-time position.
ESSENTIAL JOB FUNCTIONS: 
<ul>
<li>Respond to all maintenance work orders by guests, employees, and supervisors</li>
<li>Maintain, repair, and overhaul equipment and property. Report problems to General Manager</li>
<li>Paint walls, ceilings, fixtures, building, and equipment to prevent corrosion</li>
<li>Hang wall fixtures, replace light bulbs and filters, and shampoo carpets</li>
<li>Make local deliveries and pick-ups</li>
<li>Walk the property—interior and exterior, every morning and evening</li>
<li>Maintain parking lot, pool, and grounds area according to established quality standards</li>
<li>Conduct preventative maintenance according to preventative maintenance log schedule</li>
<li>Work in accordance with General Manager and Regional Maintenance Manager to set up and complete special and on-going projects and maintains a preventative maintenance program</li>
<li>Conduct daily inspections of hotel and determine maintenance needs</li>
<li>Maintain all sidewalks and keep them clean and clear of debris and/or snow and ice</li>
<li>Responsible for following key control policies, practices, and procedures</li>
<li>Keep current on all information pertaining to any equipment or machinery on property</li>
<li>Compliance with OSHA standards to provide a safe work environment</li>
</ul>

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
<ul>
<li>Strong attention to detail</li>
<li>Communication both verbal and written</li>
<li>Dependable and customer focus</li>
<li>Time management and problem solving skills</li>
<li>Flexibility </li>
</ul>

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
<ul>
<li>1-2 years of hotel experience is a plus</li>
</ul>
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Valid driver’s license and safe driving record – satisfactory criminal background screening required – professional references
SUPERVISORY RESPONSBILITY
This position doesn’t manage any staff members.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel.
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law. #ZR

Maintenance- Hotel HYATT PLACE SARASOTA BRADENTON AIRPORT

<h3>Job Description</h3>
Job Description We are looking for an experienced and passionate Host to join our team. THRW Social and Kick Axe is one of the most exciting things to hit the country and we want you to be part of our team! We offer a one-of-a-kind concept with an amazing food and beverage selection, cabana service, and live entertainment in a spacious layout that is beautifully decorated. Our Company has been featured on VICELAND, CNN, CBS, ABC, NBC, Seth Meyers, Million Dollar Listing NY, Younger, The Today Show, and more. Check us out at <a href="http://www.kickaxe.com" target="_blank">www.kickaxe.com</a> and <a href="http://www.throwsocial.com" target="_blank">www.throwsocial.com</a>! We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, the restaurant staff, and your guests. Responsibilities: 
<ul>
<li>Greet guests and seat them at tables or in waiting areas</li>
<li>Provide guests with menus</li>
<li>Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings</li>
<li>Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff</li>
<li>Manage the flow of guests into the dining and bar areas, and provide accurate wait times to incoming guests if appropriate</li>
<li>Operate cash registers to accept payments for food and beverages</li>
<li>Answer the phone.</li>
<li>Take to-go orders when necessary.</li>
<li>Keep the host stand neat, tidy, and presentable for guests.</li>
</ul>
Qualifications: 
<ul>
<li>Previous restaurant hosting or serving experience preferred</li>
<li>Friendly and customer-focused personality</li>
<li>Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance</li>
<li>Ability to clearly communicate guests needs to Servers, Bussers, Managers, etc.</li>
<li>Ability to effectively communicate on the telephone</li>
<li>Must be able to carry trays or supplies (10-30 lbs.)</li>
</ul>
 Complete our short application today!

Concierge

<h3>Job Description</h3>
Job Description
Come join the team at Hyatt Place Lakewood Ranch!. Minutes form UTC and Benderson Park. Apply today for immediate consideration! Must be flexible to work weekends and AM &amp; PM shifts.
Hyatt Place is managed by Lodgco Hospitality. Lodgco offers its employees many benefits including:
<ul>
<li>401(k)</li>
<li>Flexible Schedule</li>
<li>Health Insurance</li>
<li>Hotel Discounts</li>
<li>Competitive Wages</li>
<li>Monthly Celebration of the Staff</li>
<li>and much more!</li>
</ul>
 
About Lodgco Hospitality
Lodgco Hospitality, LLC is a multi-brand, hospitality company that delivers value, rewards, and a sense of pride to its associates and guests. Lodgco was founded on the desire to develop and manage hotels that offer our guests the finest service possible. We empower our associates to ensure total guest satisfaction. We are committed to continuous improvement, innovation, customer-centered technology, and developing future leaders.
 
JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner.

ESSENTIAL JOB FUNCTIONS: 
<ul>
<li>Perform guest registrations (check ins &amp; check outs), room assignments, and special requests</li>
<li>Understanding of daily hotel operations, policies, procedures, and internal rules</li>
<li>Knowledge of Brand’s operating systems and Brand’s customer loyalty programs</li>
<li>Familiar with guest rooms, locations, amenities, features, and all other services offered</li>
<li>Knowledge of room rates, packages, discounts, and promotions</li>
<li>Ensure proper credit when checking out guest(s) and handle late charges accordingly</li>
<li>Knowledge of cash handling and bank procedures to check out all guest(s)</li>
<li>Bank out at end of shift by following drop procedures</li>
<li>Answer phones, handle mail, and take messages</li>
<li>Assist guests with problems and questions; ensure all guest problems are resolved</li>
<li>Knowledge about the city, local area, and attractions</li>
<li>Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry</li>
<li>Know all emergency procedures and the proper action to take</li>
<li>Operate safe deposit boxes</li>
<li>Drive the hotel shuttle to transport guests to and from the airport, local attractions, and other designated locations.</li>
</ul>

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
COMPETENCIES:
<ul>
<li>Ability to learn quickly and work in a fast paced position with constant guest interaction</li>
<li>Communication both verbal and written</li>
<li>Computer and telephone skills</li>
<li>Must be able to multi-task</li>
<li>Flexibility with schedule</li>
</ul>

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE
Customer service experience is preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Satisfactory criminal background screening required - Valid driver’s license with safe driving record 

SUPERVISORY RESPONSBILITY
This position has no supervisory responsibilities.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds.
EXPECTED HOURS OF WORK
This position requires variable hours based on the needs of the hotel including nights and weekends.
EEO STATEMENT
In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

<h3>Job Description</h3>
Job Description
About the Role:
We are seeking a highly professional and organized Front Desk Receptionist/ Scheduler to join our team. In this role, you will be the first point of contact for our clients and visitors and will be responsible for providing exceptional customer service. Your main end result will be to ensure that our clients and visitors have a positive experience when they visit our office. This is an excellent opportunity for an experience Medical Receptionist who is multitasking oriented, motivated, able to handle a high volume of patients, phone calls and charts. Must be self-starter, Have EMR and medical records, check in and outpatients experience and willing to learn all aspects of our physiatry team 
 
Minimum Qualifications:
<ul>
<li>High school diploma or equivalent.</li>
<li>3+ years of experience in a customer service or Medical Receptionist role.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Proficient in Microsoft Office and other basic computer skills.</li>
</ul>
Preferred Qualifications:
 
<ul>
<li>Associate' degree in a related field.</li>
<li>Experience in a professional office environment.</li>
<li>Bilingual is a plus</li>
<li>Experience with scheduling software ECW</li>
</ul>
Responsibilities:
<ul>
<li>Greet and welcome clients and visitors in a professional and friendly manner.</li>
<li>Answer and direct phone calls to the appropriate department or individual.</li>
<li>Maintain a clean and organized reception area.</li>
<li>Schedule appointments and meetings for staff members.</li>
<li>Assist with administrative tasks as needed</li>
<li>Providing superior customer service to all patients and guests</li>
<li>Answer multi-line phones</li>
<li>Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data</li>
<li>Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents</li>
<li>Process payments from patients for co-pays and uninsured visits</li>
<li>Schedule appointments for new and recurring patients based on Physician availability</li>
<li>Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services</li>
<li>Provide patients with support and guidance as needed</li>
<li>Minimum 2-year previous experience in a medical practice</li>
<li>Strong written and verbal communication skills with a clear speaking voice</li>
<li>The ability to prioritize and handle a high volume of patients</li>
<li>The ability to work in a team environment</li>
<li>Working knowledge of medical terminology</li>
<li> </li>
</ul>
Skills:
As a Front Desk Receptionist, you will utilize your exceptional communication and customer service skills on a daily basis. You will also need to be highly organized and able to multitask effectively. Proficiency in Microsoft Office and basic computer skills will be necessary to complete administrative tasks. Preferred qualifications such as a degree in a related field or experience in a professional office environment will be beneficial in this role. Bilingual skills and experience with scheduling software will also be useful.
Location: 
Bradenton, 34209

Front Desk Receptionist

<h3>Job Description</h3>
Job DescriptionGuest Communication Specialist I – andCo Hospitality
andCo Hospitality is in the business of unforgettable getaways, and you? You’re the calm, collected voice behind the curtain making the vacation magic happen. As a Guest Communication Specialist, you’re not just answering phones—you’re the go-to expert for making sure every guest feels like the VIP they are. Ready to be the reason someone’s day just got better?
Here's What You'll Be Up To:
<ul>
<li>
Owning the inbox and phone lines—fielding a high volume of guest calls and chats with accuracy, grace, and your signature sparkle.
</li>
<li>
Following communication scripts like a pro—but always keeping it human, warm, and tailored to the guest’s vibe.
</li>
<li>
Playing detective: listening deeply, asking the right questions, and delivering smooth, efficient solutions that exceed expectations.
</li>
<li>
Juggling requests like a seasoned multitasker—transferring calls, dispatching requests, and making sure guests and teammates are in the loop.
</li>
<li>
Helping guests get the info they need on our resorts, reservations, and local hotspots (yes, you’ll become a lowkey expert).
</li>
<li>
Keeping your cool and leading the calm in emergency situations—because you’ve got this.
</li>
<li>
Managing arrivals like a welcome concierge—even after hours.
</li>
<li>
Assisting with rental reservations and fee collections (with charm, of course).
</li>
<li>
Following up to make sure guest needs weren’t just met—but crushed.
</li>
<li>
Transmitting messages and relaying info quickly and clearly—no drama, no delays.
</li>
<li>
Pitching in with team projects and special requests—because teamwork really does make the dream work.
</li>
</ul>
You're Great Because:
<ul>
<li>
You’ve got ears like a hawk—your active listening skills are top-tier.
</li>
<li>
You’re friendly, patient, and can handle high-pressure moments with calm confidence.
</li>
<li>
Your communication skills? Impeccable. On the phone, over chat, or in person—you bring clarity and connection.
</li>
<li>
You’re detail-obsessed in the best way—nothing gets past you.
</li>
<li>
You’re tech-savvy and can juggle multiple programs without breaking a sweat (Word, Excel, Outlook are your crew; RCC is a bonus).
</li>
<li>
You’re self-motivated, solutions-driven, and love making things easier for others.
</li>
<li>
Your vibe? Team-first. You lift people up and love collaborating with all kinds of humans.
</li>
<li>
You’ve got at least 1 year of experience doing similar work, and a high school diploma or equivalent.
</li>
<li>
Bilingual? Big plus. Global energy is always welcome here.
</li>
<li>
You’re flexible, dependable, and love a good challenge.
</li>
</ul>
Your Next Move:
If you’re the kind of person who brings positivity to every call and thrives on solving problems with style, we see you—and we want you.
Apply now and become the voice of hospitality magic. Let’s make guest experiences not just good, but legendary. ????????

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