Patient Financial Counselor Radiation

Job Description

Job Description

Cancer Specialists of North Florida is recruiting for an experienced Patient Financial Counselor for our busy Radiation Department. The Patient Financial Counselor is responsible for insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-pays. Obtains and maintains accurate patient demographics.

This position requires travel to any CSNF clinic that provides radiation therapy to patients and must be available to work flexible work schedule including early opening and evening hours.

Essential duties and responsibilities include the following:

• Ensures all insurance, demographic, and eligibility information is obtained and entered into the system in an accurate manner.
• Performs insurance verification process on all third party payers. Obtains initial referral for new patients.
• Re-verifies benefits and works up cost estimates prior to initiation of treatment. Ensures appropriate signatures are obtained on all necessary forms.
• Performs financial counseling process and forwards to Billing Office.
• Assists patients in obtaining financial assistance (i.e. grant assistance), and all appropriate forms are filled out.
• Sets payment plans and collects payment plan agreement.
• Assists in maintaining manuals, logs and other required documentation as required.
• Demonstrates a understanding for patient confidentiality to protect the patient and the clinic/corporation.
• Works account balances for any; claim errors or adjustments that might be needed.
• Resolves patient questions and complaints regarding insurance billing and adjusts accounts as necessary. Provides patient documentation for balance explanation.
• All other duties as assigned

Full-time position

Clinic Locations in Jacksonville, Fleming Island and Saint Augustine, Florida

Education and Experience:

• High School Diploma or Equivalent
• Minimum of three (3) years of medical business office experience with financial counseling experience.

Compensation and Benefits:

• Salary is commensurate with experience and qualifications

Cancer Specialists of North Florida is an "EEO Employer” and “Drug Free Workplace”