Job Description
Job Description
Down Home Properties in Wildwood, FL is looking for a full time customer service representative to join our team. Our ideal candidate is someone with strong phone skills, has the ability to multi-task and keep organized.
Responsibilities
- Handle complaints and provide appropriate solutions in a timely manor
- Schedule annual maintenance and repairs with local vendors
- Work with property owners via phone and email to obtain permission for needed repairs
- Follow up with guests and owners to ensure positive outcome for all
- Scheduling field representatives daily work load
Qualifications
- Friendly attitude even when dealing with disgruntled customers
- Responsible and proven ability to maintain scheduling commitments
- Ability to problem solve quickly
- Good communication skills
- Follow through
- Multi-task
- Time management
We are looking forward to receiving your resume. Thank you.