Job Description
Job DescriptionDescription:
JOB SUMMARY:
As a Personal Trainer, you’ll be at the heart of helping our members reach their fitness goals. Your role will involve delivering top-notch training sessions, conducting body scans, following a structured sales process, and engaging with clients and prospects to drive personal training sales. You’ll also play an important part in maintaining a clean and welcoming environment that fosters a positive, supportive community. With a focus on achieving revenue goals and keeping members motivated, you'll help create a gym experience that’s second to none.
DUTIES/RESPONSIBILITIES:
Sales & Growth
- Follow a structured sales process to drive personal training sales and achieve monthly revenue goals.
- Engage with members and prospects through phone calls and follow-ups to schedule consultations and promote personal training services.
- Gain referrals from training clients by building strong relationships and delivering exceptional service.
- Implement local marketing campaigns with organic social media content and reach out to the community, strengthening brand awareness and building local connections.
Member Experience & Retention
- Conduct body scans for members, interpreting results to tailor fitness plans and track progress.
- Conduct fitness consultations to understand members' goals, health history, and fitness levels, and provide personalized training recommendations
- Focus on delivering an exceptional member experience with regular follow-ups to members ensuring they stay motivated and on track to meet their fitness goals.
Training & Support
- Deliver pre-designed workouts to groups of 1–15 members, ensuring each session is effective, safe, and engaging.
- Continuously monitor and assist clients during sessions to ensure proper technique and safe use of equipment.
Club Cleaning & Preventative Maintenance
- Perform daily and deep cleaning tasks, such as sanitizing equipment, dusting all surfaces, caring for floors, maintaining restrooms, and managing trash.
- Regularly check and maintain equipment to keep the club in top shape.
- Report larger maintenance issues to the appropriate team for quick resolution.
Operations & Administrative Tasks
- Review and analyze club performance reports to adjust training strategies and identify trends.
- Stay current with certifications, continuing education, and new industry trends to maintain high-quality training services.
Leadership & Development
- Attend weekly and monthly meetings and training sessions to continue your growth in the role and stay aligned with the club’s goals and company initiatives.
- Lead by example in fostering a supportive, professional atmosphere and providing excellent service to all members.
Requirements:
REQUIRED SKILLS/ABILITIES:
- Bilingual a plus.
- Proficient in MS Office with ability to learn new software.
- Excellent organizational and leadership skills.
- Outstanding communication and interpersonal abilities.
- Ability to prioritize and handle multiple tasks simultaneously.
- Proven ability to lead a team, self-starter.
EDUCATION AND EXPERIENCE:
- High school diploma or equivalent.
- Bachelor’s degree in Kinesiology, Sports Medicine, or health-related field preferred, but not required.
- Personal Training Certificate preferred, but not required upon hiring. Certification is required post hiring.
- Reimbursement program available to help you become certified.
- CPR, First Aid and AED certified preferred. Ability to obtain certifications is required.
- Sales experience preferred.
- Self-starter and team player.
- Knowledge of multiple PC software packages such as MSOffice suite.
- Excellent organization, communication, and interpersonal skills.
- Ability to multi-task and prioritize.
WORK ENVIRONMENT:
- Work is a customer facing indoor gym setting with a low to moderate noise level.
TRAVEL REQUIREMENTS:
- Less than 10% on an annual basis.
PHYSICAL REQUIREMENTS:
- While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, see, reach, stoop, kneel.
- Must be able to lift 50 pounds.