Job Description
Job Description
CABOT
The Cabot Collection is a luxury developer of exceptional golf destinations. Its portfolio of world-class getaways includes the award-winning Cabot Cape Breton in Nova Scotia; Cabot Saint Lucia on the northern tip of Saint Lucia; Cabot Citrus Farms in Central West Florida; Cabot Highlands in Inverness, Scotland; Cabot Revelstoke in British Columbia; and Cabot Bordeaux in the southwest of France. Cabot continues to build upon a legacy of excellence in luxury resort and residential offerings across each unique property, where owners and guests have access to a well-rounded suite of destination-specific experiences and an unparalleled quality of service.
CABOT CITRUS FARMS
Located in the central-west region of Florida, aptly known as the Nature Coast, Cabot Citrus Farms is set across 1,200 acres of pristine natural beauty. The landscape is marked by dramatic elevation changes, rolling hills, sandy soil, and a canopy of sand pines, palmetto trees, and century-old moss-covered oaks. The destination features 56 holes of golf, including two regulation-length courses, Karoo and Roost, a 9-hole course called The Squeeze, and an 11-hole par-3 course named The Wedge. In addition to golf, the property offers luxury accommodations, real estate opportunities, elevated dining, a full range of off-course adventures, and various outdoor trails, embodying a reimagined vision for Florida golf and active wellness.
Position Overview
As a Supervisor of Food & Beverage, you should share a passion for service excellence and infuse enthusiasm into everything you do. Your excellent leadership ensures the team provides prompt, warm, and reliable service to guests dining in our restaurants. You are professional, personable, and proud to represent the Cabot brand, and proactively act as an ambassador and role model of exceptional service.
Key Responsibilities
- Lead a team of professionals who exhibit timely, personalized, friendly, and efficient food and beverage service.
- Train and supervise front-of-house employees to exceed our guests’ expectations.
- Effective and timely communication with the team and associates within the department and across departments.
- Deliver daily information briefings with team members to share information on reservations, specials, special guest requests/celebrations, large groups, etc.
- Ensure you and the entire team exceed departmental policies, procedures, and service standards.
- Ensure timely, personalized, friendly, and efficient food and beverage service is provided to our guests.
- Ensure that service runs smoothly, and any guest issues are resolved promptly.
- Assist with service as needed, i.e., run food or drinks, clear tables, and seat guests.
- Demonstrate effective and proactive organizational skills.
- Monitor & correct daily in/out punches for hourly employees and submit approved hours by the deadline for biweekly payroll.
- Provide training, coaching, and feedback to support the ongoing development of front-of-house staff.
- Ensure that all side duties are completed before and at the end of every shift (side stations properly stocked).
- Orders and controls inventory of all front-end supplies.
- Bring any concerns to the attention of the Assistant Manager or Manager of Food and Beverage (related to internal or external guests, food or service quality, operation of the room, and physical surroundings).
- Monitor & correct daily in/out punches for hourly employees and submit approved hours by the deadline for biweekly payroll.
- Must be able/willing to work in multiple or various outlets as required.
- Ensure a safe, clean, and productive work environment at all times.
- Identify unsafe areas and activities and report hazards immediately.
- Communicate in an effective and timely manner any concerns to the attention of the Assistant Manager / Manager, Food and Beverage (related to internal or external guests, food or service quality, operation of the room, and physical surroundings).
Qualifications
- High school diploma and/or previous food and beverage management experience.
- Previous restaurant supervision is an asset.
- Serve Right certification recommended.
- Must be of legal age to serve alcohol in the United States
- Experience with Point of Sales systems.
- Extended knowledge of food and beverage and the daily function of a fast-paced establishment.
- Working knowledge of wines, spirits, and beer.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours – mornings, evenings, weekdays, and weekends as required.
Working Conditions
- Potential for outdoor work during events, particularly in patio or golf course settings, requiring adaptability to weather conditions.
- Primarily working in various dining areas, including restaurants, bars, and event venues within the resort, focusing on guest satisfaction and service quality.
- Ability to spend long hours moving around, walking, sitting, standing, kneeling, reaching.
- Exerting up to 50 lbs of force occasionally, and/or up to 25 lbs of force frequently or constantly lift, carry, push, or otherwise move objects.
- Frequently ascending or descending stairs and ramps.
- Occasional kneeling, pushing, pulling, lifting.
Benefits
We offer a comprehensive benefits package, including:
- Health, Dental, and Vision Insurance
- 401(k)
- 10 Paid Vacation Days
- 5 Paid Sick Days
- 14 Company Holidays
- Maternity and Paternity Leave
- Complimentary Staff Lunch
- Early Earned Wage Access
- Golf Privileges
- Employee Discount Program
- And much more!
Our greatest asset, and the key to our success, is our team. We have developed an incredibly positive and exceedingly vibrant culture by attracting the most caring, engaging, and driven people in golf and hospitality. With a focus on the principles of the Golden Rule - treating others as we wish to be treated - the warmth, kindness and good nature of our team is ultimately what sets Cabot apart. Work hard and be nice to people - it's as simple as that!
If your values align with the Cabot vision, we welcome you to apply and join our amazing team that is building this one-of-a-kind property!
Cabot Citrus Farms is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.