Job Description
Job Posting: Concierge - Property Management Company
Location:Doral, FL
Job Type: Full-time with Benefits
Company Overview:
We are a leading property management company dedicated to providing exceptional service to our residents. Our team is committed to creating a vibrant and welcoming community by delivering high-quality support and ensuring our residents have an outstanding living experience.
Position Overview:
We are currently seeking an energetic, personable, and organized Concierge to join our team. This front-of-office position will play a key role in supporting both our residents and staff, ensuring smooth operations of the property and providing excellent service to enhance the living experience of our community. The ideal candidate will be a proactive problem-solver with strong communication skills and a passion for providing top-notch customer service.
Key Responsibilities:
- Serve as the primary point of contact for residents, providing assistance and answering inquiries related to property services, packages, and community amenities.
- Manage and distribute resident packages and deliveries in a timely and efficient manner.
- Coordinate and schedule services or requests for residents, through the management staff/team.
- Maintain accurate records of resident interactions, service requests, and delivery logs.
- Assist in organizing events, community gatherings, and resident meetings to foster a strong community atmosphere.
- Work closely with building management and maintenance staff to ensure all requests are addressed promptly and efficiently.
- Ensure the front office area is organized, welcoming, and stocked with necessary information and resources.
- Assist with other administrative tasks as required to support the daily operations of the property.
Requirements
Qualifications:
- Previous experience in a customer service or front-office role, preferably within property management or hospitality.
- Strong communication and interpersonal skills with the ability to engage professionally with residents and staff.
- Ability to multitask, prioritize, and maintain a high level of organization.
- Basic knowledge of property management systems or willingness to learn.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office equipment.
- A positive, friendly, and approachable demeanor required.
- Ability to work flexible hours, including weekends and evenings as needed.
Benefits:
- Competitive salary and benefits package
- Opportunities for growth and development within the company
- Positive and collaborative work environment
If you're passionate about delivering exceptional service and contributing to the well-being of a community, we encourage you to apply!
To Apply:
Please submit your resume and application information to be considered. Please note that we are a drug-free workplace and do have a background check process that all prospective candidates have to complete before starting work. We look forward to hearing from you!
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Company Description
With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.