Position Summary
The Chief of Staff role requires a blend of strategic insight, operational expertise, and strong interpersonal skills to effectively support the CEO and drive the organizations success. Responsible for the high standards of the organization and CEO. The Chief of Staff will also provide day-to-day oversight and leadership to specific staff. Works directly with the CEO to carry out objectives and assignments given by the CEO.
Essential Duties and Responsibilities
Serves as the key advisor and confidant to the CEO, providing strategic vision and support
Responsible for implementing strategic initiatives of the CEO
Facilitate effective communication across departments and with external partners
Lead special projects and cross-functional teams to drive organizational goals.
Oversees office staff and other key personnel
Prepare agendas, briefings, and materials for executive meetings
Ensure follow-up on key decisions and action items from meetings
Develops standard operating procedures
Coordinates, maintains and executes task list for the CEO
Ensures all tasks are completed according to set timelines
Creates schedules, routines, and systems for staff to ensure all job responsibilities are met
Oversees expenses to ensure best value, incorporating an understanding of the needs and requests of the CEO
Ensures all invoices are in line with quotes and paid in a timely manner
Manages and oversees day count documentation, working with various properties to make sure all cash purchases, personal card etc. are completed accordingly and photographed
Creates protocols, systems and processes to be implemented to ensure they are being followed
Revamps and revises current protocols and systems that are failing
Acts as a liaison between CEO and staff
Updates staff on changes in protocols on behalf of CEO to enhance productivity
Assists in planning, setting up, and breaking down of events
Complies with company policy and procedures
Performs other duties as needed.
Primary Contacts (outside dept.)
CEO and Office Staff
Operations Manager
Guests, vendors, corporate office.
Supervisory Responsibilities
Approves hiring, firing, absences, and overtime
Recommends salary changes
Oversees performance evaluations, disciplinary action, and skill development
Education and Experience
Proven experience in a leadership or management role
Strong understanding of business operations and strategic planning
Exceptional communication, interpersonal, and organizational skills
Ability to work independently and collaboratively in a fast-paced environment
Skills
Experience handling confidential information with discretion and integrity
Exceptional positive attitude with strong energy
Skills & knowledge developed through professional interest and ongoing learning
Able to quickly think on your feet and respond to a variety of tasks
Working Conditions and Environment
Intermittently lift, carry, pull, and push up to 30 pounds.
Continuously see, sit, have balance.
Frequently hear; talk; have repetitive use of arms, wrists, hands, and fingers; and grasp.
Occasionally stand, grasp, and walk on even surfaces.
Long or odd hours as needed
On-call availability 24/7
Frequent Travel