Description
As a restaurant manager for Kuba Cabana, you are the assistant to the General Manager in an establishment with high standards on service and experience. The ideal candidate will provide inspiring leadership to a loyal team and motivate them to work harder and more effectively. You will work with your team to develop strategies focused on driving revenues while reducing costs within the company. You will ensure that patrons have a positive experience when dining in the restaurant.
General Duties and Responsibilities:
- Interviews and hires qualified individuals who share the same passion for our restaurants as our leadership team.
- Service, Service, Service. Candidate must have a rock-solid emphasis on service.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of employees in accordance with restaurant policy.
- Ensures customer satisfaction with all aspects of the restaurant and dining experience.
- Handles customer complaints, resolving issues in a diplomatic and courteous manner.
- Prepares and submits operations reports and other documentation requested by the General Manager.
- Utilizes leadership skills and motivates employees to ensure cost control and labor management
- Inspects establishment and observes workers and guests to ensure compliance with occupational, health, and safety standards and liquor regulations
- Ensures paperwork accuracy such as daily sales summary reports and payroll records
Required Knowledge, Skills And Abilities
- Strong supervisory and leadership skills.
- Excellent interpersonal skills with a focus on customer service.
- Excellent time management skills.
- Excellent organizational skills and attention to detail.
- Familiarity with food handling, safety, and other restaurant guidelines.
- Proficient with Microsoft Office Suite or related software.
- High school diploma or equivalent required.
- 5+ years of previous restaurant experience required; 2+ years of management experience required.
Benefits
- Medical and dental insurance
- Paid sick leave
- Paid vacation
- Quarterly bonus program