<b>Location: </b> REMOTE<br><b>Salary: </b> $11.00 USD Hourly - $12.00 USD Hourly<br><b>Description: </b> Our client is currently seeking a Call Center Representative <br>[Additional Description] <br><br> <b>This job will have the following responsibilities:</b><ul> <li>Ability to demonstrate customer service skills.</li><li>Ability to use and decipher file details</li><li>Ability to us de-escalation techniques on calls</li><li>Ability to pay attention to detail while on calls or processing files.</li><li>Ability to display manual dexterity in the use of a PC, phone, sorting, filing and other office equipment.</li><li>Ability to demonstrate good keyboard skills.</li><li>Ability to maintain patient confidentiality.</li><li>Ability to work independently, under pressure and within, restricted timeframes.</li><li>Ability to adapt and thrive in a changing environment.</li><li>Ability to manage time effectively.</li><li>Ability to demonstrate a strong knowledge of customer service principles and practices.</li> </ul> <b>Qualifications & Requirements:</b> <ul> <li>2+ year of call center experience</li><li>Demonstrate customer service skills is required</li><li>Able to function between two departments incoming calls</li><li>Management deserves the right to assign or reassign duties and responsibility to this job at any time.</li> </ul><b>Contact:</b> gbhardwaj01@judge.com<br><br>This job and many more are available through The Judge Group. Find us on the web at www.judge.com