Were looking for a driven, customer-focused individual to join our team as an AT&T Telecommunications Sales Associate. In this role, you'll be a vital part of our mission to deliver top-tier service to our customers, guiding them through AT&Ts offerings and helping them select the best solutions to fit their needs. As a Sales Associate, youll bring energy, excellent communication skills, and a passion for service to every customer interaction. This is a fantastic opportunity to work with a team of dedicated professionals and grow your career in a dynamic, results-oriented environment.
Sales Associate Responsibilities:
- Engage with customers providing personalized assistance and resolving inquiries promptly.
- Assist customers with product recommendations, order placement, and tracking.
- Troubleshoot and resolve customer issues, escalating when necessary to ensure swift resolution.
- Provide information and updates on products and services.
- Maintain accurate customer records and ensure data integrity within the CRM system.
- Collaborate with internal teams to address customer concerns, process returns/exchanges, and facilitate seamless order fulfillment.
- Continuously stay updated on competitive trends, products, and industry news to better serve customers.