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General Manager Requisition ID: 8087
Department: Retail Ops - Management
Location: North Miami Beach, FL, US, 33162
Workplace Type:
Shift:
Company Overview Verano Holdings Corp. (CSE: VRNO) (OTCQX: VRNOF) is one of the U.S. cannabis industry’s leading companies based on historical revenue, geographic scope, and brand performance. Verano offers a superior cannabis shopping experience in medical and adult use markets under the Zen Leaf and MÜV dispensary banners and produces a comprehensive suite of high-quality, regulated cannabis products sold under its diverse portfolio of trusted consumer brands including Verano, MÜV, Savvy, BITS, Encore, and Avexia.
Job Summary Essential Duties and Responsibilities Responsible for managing dispensary cash flow, staff, schedules, inventory, and customer relations.
Serves as a role model and resource for dispensary staff concerning products and services, policies and procedures, industry news, and changes in regulations.
Coordinates with the corporate retail team to ensure accurate information is communicated to dispensary staff.
Drives the implementation of company programs by motivating and supporting the store team to develop and implement plans that meet objectives.
Plans, identifies, and delegates responsibilities to the Assistant Dispensary Manager(s) and/or store-level team to ensure a smooth flow of operations within the company.
Coordinates and communicates operational goals to staff on a daily and weekly basis.
Holds and leads team meetings to discuss location initiatives and upcoming changes through shift meetings and other means of consistent communication.
Creates implementation plans to achieve both operational efficiency and optimal results.
Solicits feedback to understand customer needs and the needs of the community.
Provides all dispensary employees with training, coaching, feedback, and developmental opportunities.
Assists and supports upset customers by finding equitable solutions to each situation.
Provides regular inventory, sales, and profitability reports to the corporate retail team.
Maintains and is responsible for accurate records of all dispensary activities including daily cash reconciliations, customer records, sales, deliveries, and returns in accordance with local laws and regulations.
Assists in the interviewing process and candidate selection.
Other duties as assigned.
Minimum Qualifications High school degree or general education degree (GED) is required.
A minimum of 2 years of experience as an Assistant Store Manager and/or Store Manager in retail or hospitality required.
At least 21 years of age.
Professional and leads with integrity and honesty.
Flexibility to accommodate scheduling demands including some weekends, regularly scheduled shifts, and applicable holidays.
Demonstrated passion for serving the adult cannabis community.
Proven ability to manage teams effectively.
Excellent communication and customer service skills.
Highly proficient in MS Office Suite, including use of Smartsheet's.
Strong operational skills in a customer-service environment.
Physical and Mental Demands While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 10 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.
Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
We are proud to be an equal opportunity employer. We prioritize an environment of inclusion, diversity, and social justice and are committed to securing a better, brighter way forward for our employees, our markets, and our communities.
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